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AGS SECURITY: WE TAKE SPECIAL MEASURES

When moving to a new location, you want to know that your possessions are in safe hands. At AGS, we adhere to strict quality control systems that incorporate the industry’s most stringent criteria.

With AGS, our clients can rely on complete security of the goods and information entrusted to us

AGS is first and foremost committed to ensuring the safety of all consignments in our care, our customers, personnel, equipment, property, and the security of all information supplied to us. AGS has extremely strict policies in place and we constantly evaluate the efficiency of our systems and staff to ensure that we adhere to these requirements.

Our special measures focus on the following priorities:

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Protecting your personal effects

AGS MOVERS

The strength of AGS is its staff, many of whom have spent their entire working careers with the company. Training plays an important role in the Group across all job portfolios, empowering teams and individuals alike to advance their careers internally.

Our packing teams are trained to take all reasonable precautions to prevent unauthorised access to the work site. Every effort is made to protect the removal site, products, materials, work and any buildings from damage or theft.

AGS PACKING MATERIAL

It is simple – better packing means less breakage; AGS packers are trained in specific techniques to ensure all your items arrive in pristine condition. Over the years, AGS has developed its own packing material which is better suited to our clients’ personal items; special boxes for halogen lamps, bicycles and the First Necessity box, are some of the unique items we have created. For fragile high value items, AGS’ crating services will arrange custom made wooden crates constructed to protect your most precious belongings.

AGS FLEET

The AGS vehicle fleet is an excellent example of investment made to improve not only cargo security, but also the safety of our drivers and other motorists on the road. Our trucks are equipped with:

Emergency braking assistance, releasing the braking capacity to its full power in case of unexpected obstacles.
Anti-backward rolling, particularly useful in an ascent, allowing the blocking of any recoil within half a second.
Voight speed reducer, to complement standard brakes and efficiently slow down the vehicle in long and abrupt descents.
Radar anti-collision system, which alerts the driver of an obstacle in their path.
Air suspension control system, which improves the truck’s balance on corners.
Target assistance to help the driver remain in the optimum line of driving. With signs of drowsiness, an alarm starts so the driver remains alert.
A computerised gear box which makes gear changing smoother and diminishes shocks better securing cargo.

AGS LIFTVAN

The Liftvan, another AGS innovation, is a metal re-usable container and its unique size (10m³) offers several advantages. Best of all, the Liftvan is not shared with any other clients or consignments but is rather your own personal container. Its smaller size makes it easier to transport on a wider variety of trucks and it eliminates unnecessary handling of your sealed personal effects.

Protecting your Information

DATA SECURITY

AGS understands how important it is to protect our clients’ personal data. At AGS, procedures have been adopted and implemented to regulate how information is received, documented and disseminated both within the company and to third party suppliers that are required to complete successful move operations on our behalf. Regular internal and third party security audits are performed to identify any potential issues and ensure that the company remains compliant in its data confidentiality, integrity and flow procedures.

Data Security Servers are backed up continuously, avoiding the risk of data loss. Our security standards are led by ISO 27001 standard implementation: encryption of all our mobile units, strengthening of our backup procedures etc. See our data privacy policy.

YOUR PERSONAL SECURE PORTAL

Access to your personalised portal is completely secure. AGS encrypts all data displayed on your personalised portal and your pages can only be accessed through the use of a unique log in that are sent to you via email.

We process your personal information in our management system with the same strictness. For instance, once your personal effects have been packed, information regarding your inventory is only accessed and used at the point of customs clearance.

Protecting People

AGS is customer-oriented and recognises the importance of having a well-trained team.
AGS employees learn good workplace practices to ensure a safe working environment. Our staff are trained on effective safety procedures and are skilled in maintaining the best quality standards to ensure their own safety.
Learn more about health and safety in the work place.